Frequently Asked Questions
Everything you need to know about caring for your hair with Wet Brush.
What makes the Wet Brush different from regular hairbrushes?
Our secret is the IntelliFlex® bristles. They are designed to be ultra-thin, strong, and flexible, allowing them to glide through tangles with 45% less breakage and 55% less effort compared to traditional brushes.
Can I use my Wet Brush on wet hair?
Yes! While most brushes can cause damage when hair is wet and vulnerable, our brushes are specifically engineered to detangle wet strands safely without pulling or snagging.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your hair care essentials sooner.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it within 30 days of delivery for a full refund, provided the item is in its original packaging.
Are Wet Brushes safe for hair extensions and wigs?
Absolutely. Because our bristles are flexible and the tips are soft, they are gentle enough to use on extensions, weaves, and synthetic wigs without damaging the bonds or fibers.
How should I clean and maintain my brush?
To keep your brush in top shape, remove loose hair regularly. You can wash the bristles with warm water and a gentle shampoo, then leave it to air dry with the bristles facing down.